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Microcourse Roadmap
Concept Library

Management Microcourses

Management is much broader than sales, HR and operations. It covers how an organization plans, builds teams, wins customers, delivers work, manages money, controls risk and grows.

80 topic areas across 11 groups. Each one is drafted as a single microcourse: concept → framework → practical workflow → one deliverable → how to measure it.

These are roadmap drafts, not produced courses. Durations, prices and launch dates will be set once a course is actually recorded. Any case studies used in a course will be labelled as illustrative examples.

Each area also has a free webinar topic you can vote for
Plan, Organize, Control: Run Your First Team Week — microcourse thumbnail with trainer Khushbu Agarwal
MGT-001Roadmap — not yet produced

1. Management Fundamentals

Plan, Organize, Control: Run Your First Team Week

Problem: New managers stay busy but can't tell which management work actually moves the team forward.

A one-week management plan covering priorities, delegation, check-ins and a control review.

Frameworks: SWOT · SMART Goals · RACI

Measured by: Revenue growth · Profitability · Cash flow

One-Page Strategy: From Analysis to Three Choices — microcourse thumbnail with trainer Khushbu Agarwal
MGT-002Roadmap — not yet produced

2. Strategic Management

One-Page Strategy: From Analysis to Three Choices

Problem: Strategy analysis produces long SWOT lists but no clear choices the team can act on.

A one-page strategy with SWOT/PESTLE evidence, three strategic choices and first execution steps.

Frameworks: SWOT · PESTLE · Porter's Five Forces · VRIO · Ansoff Matrix

Measured by: Revenue growth · Profitability · Cash flow

Make One Team Decision Clearly and Fairly — microcourse thumbnail with trainer Khushbu Agarwal
MGT-003Roadmap — not yet produced

3. Leadership & Decision-Making

Make One Team Decision Clearly and Fairly

Problem: Team decisions stall or get reopened because nobody knows who decides and on what basis.

A decision record with decision rights, options, bias checks and the communicated outcome.

Frameworks: Situational Leadership · RAPID · DACI

Measured by: Revenue growth · Profitability · Cash flow

Map Roles and Reporting Lines Without Overlaps — microcourse thumbnail with trainer Khushbu Agarwal
MGT-004Roadmap — not yet produced

4. Organizational Structure & Design

Map Roles and Reporting Lines Without Overlaps

Problem: Work falls through the gaps because roles overlap and reporting lines are unclear.

An org chart with role purposes, span-of-control check and a RACI for shared work.

Frameworks: RACI · McKinsey 7-S

Measured by: Revenue growth · Profitability · Cash flow

Validate a Business Model Before You Spend — microcourse thumbnail with trainer Khushbu Agarwal
MGT-005Roadmap — not yet produced

5. Business Models & Entrepreneurship

Validate a Business Model Before You Spend

Problem: Founders invest in an idea before checking whether customers, revenue and costs actually add up.

A completed Lean Canvas, riskiest-assumption list and a unit-economics sketch.

Frameworks: Business Model Canvas · Lean Canvas · Value Proposition Canvas

Measured by: Revenue growth · Profitability · Cash flow

Write Quarterly OKRs with Measurable Key Results — microcourse thumbnail with trainer Khushbu Agarwal
MGT-006Roadmap — not yet produced

6. Business Planning & Performance Management

Write Quarterly OKRs with Measurable Key Results

Problem: Goals are vague, so reviews turn into opinions instead of progress checks.

A quarterly OKR set with owners, KPIs and a monthly review template.

Frameworks: SMART Goals · Objectives and Key Results · Balanced Scorecard

Measured by: Revenue growth · Profitability · Cash flow

Plan a Change So People Actually Adopt It — microcourse thumbnail with trainer Khushbu Agarwal
MGT-007Roadmap — not yet produced

7. Change Management & Business Transformation

Plan a Change So People Actually Adopt It

Problem: New tools and processes get announced but people quietly return to the old way.

A change plan with stakeholder map, impact assessment, ADKAR gaps and communication schedule.

Frameworks: ADKAR · Kotter's Eight-Step Model · Lewin's Change Model

Measured by: Revenue growth · Profitability · Cash flow

Build a 12-Month Headcount and Skills Plan — microcourse thumbnail with trainer Khushbu Agarwal
MGT-008Roadmap — not yet produced

8. HR Strategy & Workforce Planning

Build a 12-Month Headcount and Skills Plan

Problem: Hiring happens reactively, so teams are always short of the skills they need next.

A 12-month headcount plan with skills-gap analysis and budget assumptions.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Design a Structured Hiring Process for One Role — microcourse thumbnail with trainer Khushbu Agarwal
MGT-009Roadmap — not yet produced

9. Recruitment & Talent Acquisition

Design a Structured Hiring Process for One Role

Problem: Every hire is run differently, so candidates are compared on gut feel.

A job analysis, scorecard, structured interview plan and hiring-funnel tracker.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Build a 30-60-90 Day Onboarding and Exit Checklist — microcourse thumbnail with trainer Khushbu Agarwal
MGT-010Roadmap — not yet produced

10. Onboarding, Employee Lifecycle & Offboarding

Build a 30-60-90 Day Onboarding and Exit Checklist

Problem: New joiners wait days for access and leavers take knowledge (and access) with them.

A 30-60-90 onboarding plan and an offboarding checklist with handover and access revocation.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Design One Training Module with ADDIE — microcourse thumbnail with trainer Khushbu Agarwal
MGT-011Roadmap — not yet produced

11. Learning & Development

Design One Training Module with ADDIE

Problem: Training sessions happen but nobody can show what changed at work afterwards.

A needs analysis, one training module with objectives and a Kirkpatrick evaluation plan.

Frameworks: ADDIE · Bloom's Taxonomy · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Run a Fair, Evidence-Based Performance Review — microcourse thumbnail with trainer Khushbu Agarwal
MGT-012Roadmap — not yet produced

12. Employee Performance & Talent Management

Run a Fair, Evidence-Based Performance Review

Problem: Reviews rely on recent memory and opinions rather than evidence across the period.

A review template with goals, evidence log, calibration notes and a development plan.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Create Simple Pay Bands for Your Roles — microcourse thumbnail with trainer Khushbu Agarwal
MGT-013Roadmap — not yet produced

13. Compensation, Benefits & Payroll

Create Simple Pay Bands for Your Roles

Problem: Salaries are decided case by case, creating unfairness and awkward pay conversations.

A job-grading sheet, pay bands and a payroll-input reconciliation checklist.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Write a Clear Policy and Grievance Process — microcourse thumbnail with trainer Khushbu Agarwal
MGT-014Roadmap — not yet produced

14. Employee Relations & Workplace Policies

Write a Clear Policy and Grievance Process

Problem: Policies exist in documents nobody reads, so issues are handled inconsistently.

One plain-language policy, a grievance-handling flow and an acknowledgment tracker.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Run a Team Engagement Pulse and Act on It — microcourse thumbnail with trainer Khushbu Agarwal
MGT-015Roadmap — not yet produced

15. Culture, Engagement, Inclusion & Wellbeing

Run a Team Engagement Pulse and Act on It

Problem: Engagement surveys get run, but nothing visible changes, so people stop answering.

A short engagement pulse, results summary and a three-action team improvement plan.

Frameworks: Maslow's Hierarchy · Herzberg's Two-Factor Theory · Expectancy Theory

Measured by: Time to hire · Cost per hire · Employee turnover

Build an HR Dashboard for Turnover and Hiring — microcourse thumbnail with trainer Ajay Prajapat
MGT-016Roadmap — not yet produced

16. HR Operations & People Analytics

Build an HR Dashboard for Turnover and Hiring

Problem: HR data sits in scattered sheets, so attrition and hiring problems surface too late.

An HR dashboard for turnover, absenteeism and time-to-hire with privacy rules applied.

Frameworks: RACI · ADDIE · Kirkpatrick Model

Measured by: Time to hire · Cost per hire · Employee turnover

Build a Quarterly Sales Plan from Your ICP — microcourse thumbnail with trainer Khushbu Agarwal
MGT-017Roadmap — not yet produced

17. Sales Strategy & Planning

Build a Quarterly Sales Plan from Your ICP

Problem: Sales targets are set top-down without checking capacity, territory or customer fit.

An ideal customer profile, territory split, quota and capacity plan for one quarter.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Score and Route Leads So None Go Cold — microcourse thumbnail with trainer Khushbu Agarwal
MGT-018Roadmap — not yet produced

18. Prospecting & Lead Management

Score and Route Leads So None Go Cold

Problem: Leads arrive from many channels and the best ones wait too long for a reply.

Lead-scoring rules, routing logic and a response-time tracker for one pipeline.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Run a Discovery Call with SPIN Questions — microcourse thumbnail with trainer Khushbu Agarwal
MGT-019Roadmap — not yet produced

19. Consultative Selling & Deal Execution

Run a Discovery Call with SPIN Questions

Problem: Sales calls jump to pitching before the buyer's real problem is understood.

A SPIN discovery script, qualification notes and a tailored next-step proposal outline.

Frameworks: SPIN Selling · BANT · MEDDIC

Measured by: Quota attainment · Win rate · Pipeline coverage

Clean Your Pipeline and Build an Honest Forecast — microcourse thumbnail with trainer Khushbu Agarwal
MGT-020Roadmap — not yet produced

20. Sales Operations & Forecasting

Clean Your Pipeline and Build an Honest Forecast

Problem: The pipeline is full of stale deals, so every forecast is optimistic and wrong.

Pipeline stage definitions, a hygiene checklist and a weighted forecast with assumptions.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Write a Key Account Plan with Whitespace Analysis — microcourse thumbnail with trainer Khushbu Agarwal
MGT-021Roadmap — not yet produced

21. Account & Key Account Management

Write a Key Account Plan with Whitespace Analysis

Problem: Big customers are served reactively, so expansion chances and churn risks are missed.

A key account plan with relationship map, account health score and whitespace opportunities.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Select and Pitch One Strategic Partner — microcourse thumbnail with trainer Khushbu Agarwal
MGT-022Roadmap — not yet produced

22. Business Development & Strategic Partnerships

Select and Pitch One Strategic Partner

Problem: Partnership conversations happen, but few turn into measurable joint revenue.

A partner-selection scorecard, partnership proposal and joint success metrics.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Build a Distributor Scorecard and Incentive Plan — microcourse thumbnail with trainer Khushbu Agarwal
MGT-023Roadmap — not yet produced

23. Channel, Distributor & Franchise Management

Build a Distributor Scorecard and Incentive Plan

Problem: Channel partners perform unevenly and nobody knows which ones deserve more support.

A channel scorecard, margin and incentive structure and a conflict-handling rule set.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage

Write a Sales Playbook for One Customer Segment — microcourse thumbnail with trainer Khushbu Agarwal
MGT-024Roadmap — not yet produced

24. Revenue Operations & Sales Enablement

Write a Sales Playbook for One Customer Segment

Problem: Marketing, sales and success teams use different definitions, so leads fall between them.

Shared lifecycle definitions, handoff rules and a one-segment sales playbook.

Frameworks: BANT · SPIN Selling · MEDDIC · Challenger Sale

Measured by: Quota attainment · Win rate · Pipeline coverage